Shipping Policy
Effective Date: May 20, 2026
At Cloakroom Algeria, we are committed to delivering wholesale clothing orders safely and efficiently. Please review our Shipping Policy carefully before placing an order.
1. Order Processing Time
Orders are typically processed within 2–7 business days after payment confirmation.
Processing time may vary depending on:
- Order quantity
- Product availability
- Customization or private labeling requirements
- Peak business seasons or holidays
2. Shipping Methods
We work with trusted shipping and logistics partners to deliver orders domestically and internationally.
Shipping methods may include:
- Standard Shipping
- Express Shipping
- Freight or Bulk Cargo Services
3. Shipping Charges
Shipping charges are calculated based on:
- Order weight and dimensions
- Delivery location
- Shipping method selected
- Bulk order volume
Shipping fees may be displayed during checkout or shared separately for wholesale quotations.
4. Delivery Time
Estimated delivery timelines:
- Domestic Orders: 3–10 business days
- International Orders: 7–21 business days
Delivery times are estimates only and may vary due to customs, courier delays, weather conditions, or unforeseen circumstances.
5. International Shipping
We may ship products internationally depending on the destination country and shipping partner availability.
Customers are responsible for:
- Import duties
- Customs taxes
- Local regulations and clearance fees
6. Order Tracking
Once your order has been shipped, tracking details may be provided through email, WhatsApp, or other communication channels when available.
7. Delayed or Lost Shipments
Cloakroom Algeria is not responsible for shipping delays caused by:
- Courier service interruptions
- Customs processing delays
- Incorrect shipping information provided by customers
- Natural disasters or force majeure events
If your shipment is delayed or lost, please contact us and we will assist in coordinating with the shipping provider.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Cloakroom Algeria will not be responsible for failed deliveries caused by incorrect addresses or contact information.
9. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos or videos of the package and products.
Claims submitted after this period may not be accepted.
10. Partial Shipments
In some cases, large or bulk orders may be shipped separately depending on stock availability and logistics arrangements.
11. Policy Updates
We reserve the right to update or modify this Shipping Policy at any time without prior notice.
12. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Website:
Algeria Clothing Brand
Email: contact@cloakroomalgeria.com